Contents

1. Acknowledgements
2. Introduction
   1. About Bettercare
   2. Why decentralised learning?
   3. Free Bettercare Online Learning Platform
   4. Learning programmes
   5. Format of the courses
   6. Updating the course material
   7. Contact information
   8. Registration
3. About this book
4. 1 Introduction to kindness, empathy and compassion
   1. Contents
   2. Objectives
   3. Introduction to care
   4. Working with kindness
   5. Working with empathy
   6. Responding to the suffering of others
   7. Case study
5. 2 Thinking empathy and empathic communication
   1. Contents
   2. Objectives
   3. Communication
   4. The importance of listening
   5. Communicating with body language
   6. Asking questions
   7. Case study
6. 3 Self-care
   1. Contents
   2. Objectives
   3. Self-care
   4. Setting boundaries
   5. Self-compassion
   6. Case study
7. 4 Using empathy and kindness to help others
   1. Contents
   2. Objectives
   3. The importance of keeping calm
   4. Keeping ourselves calm
   5. Helping others to keep calm
   6. Helping others to feel connected
   7. Managing peer group meetings
   8. Case study